Free Next Business Day Delivery - Australia only.
* Please note: Earlier cut off time for Christmas Eve and New Years Eve is 12noon.
Orders placed after 12pm on the 24/12/13 and 31/12/13 will not be shipped until the next working day.
All standard orders of $60 or more for delivery within Australia ship with Star Track Express Couriers FREE OF CHARGE!
This is a 'Next Business Day' service for 95% of Australian destinations when you order by 2pm Melbourne time. ie: If we receive your order on Friday before 2pm, your package should arrive on Monday.
A flat rate of $9.95 applies to all orders under $60, and will also be sent with Star Track Express. Please choose our Express Delivery service at Checkout when placing your order. Be sure to use our order notes field to specify somewhere safe and out of the rain, away from the dog etc to leave your parcel.
Delivery time is estimated at 1 business day for most metropolitan suburbs and most regional areas when you order before 2pm AEST. A time estimate will be given to you after providing your postcode. You can track your order at StarTrack Express with the consignment number emailed to you within 12 hours of placing your order.
Please note: Unfortunately we cannot specify the time of day that the courier will deliver your parcel. All consignments will have authority to leave. However, if the delivery driver is not confident that the package will be secure, the package will be delivered to the nearest post office.
For this reason, We strongly suggest you nominate a work place for delivery as there is more likely to be someone there to sign for the package.
Want It Now: Same Day Courier Service - Melbourne metro Only. Added charges apply.
If you are in the Melbourne metropolitan area and need your order today, we can arrange Same Day delivery services with our Couriers. This is a 4 hour delivery service. Please place your order by 12 noon weekdays to take advantage of this premium service. Choose our Same Day Courier service when placing your order at checkout. To calculate the charge, please enter your postcode in the field provided in the delivery details section of the checkout process.
Free Pick-Up – From our Melbourne Costume Shop in Kew, Melbourne Australia.
Customers in the greater Melbourne metropolitan area are welcome to pick up orders from our Costume Shop in Kew 7 days a week. When you place your order online, choose the Store Pick-Up option when you check out.
Orders need to be fully paid via Paypal, Poli,Visa or Mastercard through our website to be fulfilled. If you need to add to the order you can purchase extra accessories in store when you pick up your order.
This option is perfect if you need the costume tonight or during the weekend.
- Remember to bring your receipt as proof of purchase!
PLEASE NOTE: Orders must be placed by 1pm on the day in order to be ready for pick up.
Masquerade Costume Store is open
Monday-Friday from 9am -7pm,
Saturday 9am-5pm Sunday 11am-3pm.
N.B. Please allow 4 hours from placing the order for Pick up in store.
Pick up your costumes at:
Masquerade Costumes, 238 High St, Kew, Vic, 3101.
** Costumes ordered online cannot be returned through the shop. If you discover that you have ordered the wrong size online and need the correct size before we could get another one to you, we reccommend buying another in store and then returning the original costume item via the post to receive your original purchase price as a refund.
Handy Hint: If technology fails you.... Just buy costumes the old fashioned way! Pop into our shop and buy what you need there. We keep most of our products in our retail store in Kew.
We are currently looking into supplying costumes to our international customers. International shipping coming soon!
More Questions? Please have a look at our FAQ here.